faq

3 working days for products to be shipped. And then depending on the distance from Panvel (where we are based) 3-7 working days to reach to your door-step.

Everything is handmade in small batches to help ensure quality is put into every item that leaves our shop!

Our products are packed as following - Soaps in baking paper - Lip Balms in a 5 ml plastic chapstick - Scrubs, body butters come in a 40 ml/200 ml glass jars - Beard Oil in a 30 ml glass dropper bottle. Your order comes in a brown corrugated cardboard box of 4x4x4 in or 7x4x3 in depending on your order.

Because they are personal care products, we don't offer returns on our items - this helps to keep everyone safe by ensuring we always know where your items have been before you purchased them. That being said, we want you to be happy with your items! If you have any issues with a product you've purchased, let us know and we can help makes things right.

We do! Get in touch with us at onepourtree@gmail.com or whatsapp us at +919167935541 and let's see what we can do!