Question 1

How long does it take to receive my order?

Accepted Answer

We typically ship orders within 3 working days. Delivery time varies based on your location, usually taking 3-7 working days from Panvel to your doorstep.

Question 2

How do you create your products?

Accepted Answer

All our products are lovingly handmade in small batches to ensure top-notch quality in every item that leaves our shop!

Question 3

How do you package your products?

Accepted Answer

We package our products with care: Soaps in baking paper, Lip Balms in 5 ml plastic chapsticks, Scrubs and Body Butters in 40 ml/200 ml glass jars, and Beard Oil in 30 ml glass dropper bottles. Orders are shipped in brown corrugated cardboard boxes, sized according to your order.

Question 4

What is your return policy if I change my mind?

Accepted Answer

Due to the nature of personal care products, we don't accept returns to ensure safety and hygiene. However, your satisfaction is our priority! If you have any issues with your purchase, please contact us and we'll make it right.

Question 5

Can I request custom formulations or wholesale orders?

Accepted Answer

Absolutely! We offer custom formulations and wholesale options. Contact us at onepourtree@gmail.com or WhatsApp us at +919167935541 to discuss your needs.

faq

How long does it take to receive my order?

How do you create your products?

How do you package your products?

What is your return policy if I change my mind?

Can I request custom formulations or wholesale orders?

About One Pour Tree

ABOUT
CONTACT US

+91 9167935541
onepourtree@gmail.com
New Panvel, Maharashtra

Helpful Information

SHIPPING & RETURNS
STORE POLICY
TERMS & CONDITIONS
FAQ