faq

We typically ship orders within 3 working days. Delivery time varies based on your location, usually taking 3-7 working days from Panvel to your doorstep.

All our products are lovingly handmade in small batches to ensure top-notch quality in every item that leaves our shop!

We package our products with care: Soaps in baking paper, Lip Balms in 5 ml plastic chapsticks, Scrubs and Body Butters in 40 ml/200 ml glass jars, and Beard Oil in 30 ml glass dropper bottles. Orders are shipped in brown corrugated cardboard boxes, sized according to your order.

Due to the nature of personal care products, we don't accept returns to ensure safety and hygiene. However, your satisfaction is our priority! If you have any issues with your purchase, please contact us and we'll make it right.

Absolutely! We offer custom formulations and wholesale options. Contact us at onepourtree@gmail.com or WhatsApp us at +919167935541 to discuss your needs.